Frequently asked questions.
Our services & approach.
Q: What kind of financial advice do you provide?
A: We provide comprehensive financial advice tailored to your personal goals. This includes areas such as retirement planning, superannuation strategies, investment management, personal insurance (life, income protection), and cash flow coaching.
Q: Who do you typically work with?
A: We work with a diverse range of clients, but we often find we can provide the most value to young professionals establishing their careers, families planning for the future, and individuals approaching or transitioning into retirement.
Q: What does being a "boutique" firm mean?
A: To us, "boutique" means personalised, dedicated service. We are not a large, impersonal institution. We maintain a select number of clients to ensure we can build strong, long-term relationships and provide advice that is deeply attuned to your individual needs, rather than a one-size-fits-all approach.
Q: Do you have your own Australian Financial Services License (AFSL)?
A: No, we are licensed to give financial advice in Australia through Finchley and Kent Pty Ltd, Australian Financial Services No. 555169, ABN 50 673 291 079, and has a registered office at Level 63, 25 Martin Place,Sydney NSW 2000
Getting started.
Q: How do I start working with you?
A: The process is simple:
Book an Initial Chat: Use our online booking form to find a time that suits you.
Discovery Meeting: We'll have a complimentary, obligation-free meeting to discuss your goals and see if we are a good fit for each other.
Proposal: If we agree to move forward, we will provide you with a clear proposal outlining our recommended services and the associated fees.
Q: What happens during the initial consultation?
A: The first meeting is a relaxed conversation for us to get to know you and for you to ask any questions you have. We'll explore what you want to achieve financially and explain our process in more detail. There is no cost or commitment involved.
Q: What should I bring to our first meeting?
A: For the initial discovery meeting, you don't need to bring anything except yourself and your questions. It's about the conversation. If you decide to become a client, we will provide you with a list of documents we'll need to develop your financial plan.
Fees & costs.
Q: How do you charge for your services?
A: We operate on a transparent, fee-for-service basis. This means we charge for our professional advice and strategic work. Our fees are typically structured as:
An initial fixed fee for the research, development, and implementation of your financial plan (one-off).
An implementation fee for the time it takes us to implement our recommendations (one-off).
An ongoing annual fee (deducted monthly) for continued strategic advice, investment management, and regular progress reviews.
All fees will be fully disclosed and agreed upon in our proposal before you make any commitment.
Q: Is the first meeting free?
A: Yes, absolutely. Your initial discovery meeting is complimentary and obligation-free.
Privacy & security.
Q: How do you protect my personal and financial information?
A: Protecting your data is a top priority. We have a multi-layered approach to security:
Policy: Our Privacy Policy clearly outlines how we handle your data.
Standards: We align our security practices with the Australian Government's Essential Eight cybersecurity framework.
Technology: We use secure, professional systems like Microsoft 365 for Business and a specialised Client Relationship Management (CRM) system to protect client information.
Q: Will you sell my data to other companies?
A: No, never. Our commitment, as stated clearly in our Privacy Policy, is that we will never sell or improperly disclose your personal information.
About The Financial Boutique.
Q: What are your qualifications?
A: Our advisors are fully qualified and registered with the Australian Securities and Investments Commission (ASIC). Our qualifications include a a Bachelor of Management, a Diploma of Financial Services (Financial Planning), and Certificate IV in Financial Services (Finance / Mortgage Broking).
Don't see your question here? Please don't hesitate to contact us directly!